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1. . . . offer services through courts, employment services, hospitals, military services, police and fire departments, postal service, and schools.
2. . . offer services through museums, charities, churches, colleges, foundations, and hospitals.
3. And a large number of . . . offer services - airlines, banks, hotels, insurance companies, consulting firms, medical and law practices, entertainment companies, real estate firms, advertising and research agencies, and retailers.
4. What kind of services is your organization offering?
5. A company must consider four special service characteristics when designing marketing programs: intangibility, unpayability, inseparability, variability, and perishability. Which one is wrong?
6. Services cannot be seen, tasted, felt, heard, or smelled before they are bought. This characteristic is called:
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